Water supply interruption update
Wednesday, 26 May 2021

Following three days of operating on very low levels, Mogale City reservoirs are still very low. Reservoirs levels are currently sitting at 2 meters while the maximum operating levels is 8 meters. As water is pumped into the system by Rand Water, ongoing supply affects water levels.

Although water supply has been restored in some low-lying areas, most parts of Krugersdorp such as Dan Pienaarville, Munsieville, Krugersdorp West and Tarlton amongst others are still without water. Water tankers will remain in place in these affected areas until the situation stabilises.

We assure residents that we are working around the clock in collaboration with Rand Water restore full water supply in the city.

Mogale City water update
Tuesday 25 May 2021, 09h00

Please note that Rand Water has completed repair work at Eikenhof Pump Station and has started pumping water into reservoirs that supply Mogale City. Currently most of our reservoirs that were affected are still at low levels but we anticipate that as water fills up, water supply to affected areas will be slowly restored throughout the day. We plead with residents to continue using water sparingly whilst we are trying to get reservoirs up to required levels. In the interim, water tankers will be refilled and remain onsite until the system fully recovers.

We thank you for your patience.


Mogale City water update
Monday 24 May 2021, 19h00pm

While the Rand Water technical team is working on restoring water supply to Mogale City, our Water Services Division has placed water tankers at the following locations:

Area Location
Rant en Dal Spar on Cecil Knight Street
Noordheuwel Pick n Pay, Corner Shannon & Bell Streets
Kenmare Kenmare Reservoir on Shannon Road
Wentworth Park Recreational Park
Krugersdorp CBD Corner Market & Commissioner Streets
West Village Gould Street, Krugersdorp West
Boltonia Boltonia Recreation Park
Lewisham Vleispot Butcher on Edwards Street
Dan Pienaarville Dan Pienaarville Reservoir
Yusuf Dadoo Hospital Corner Hospital Road & Memorial Avenue
Munsieville Rowing tanker is moving around the area and is not in one place

Residents are advised to note that once water tankers run out of water, they have to drive to nearby rural areas in order to fill up – please be patient and wait.

We thank you in advance for your cooperation and apologise for any inconvenience that this has caused.


Pump station hitches affecting water supply
Monday, 24 May 2021, 12h07 pm

Mogale City’s Water Services Division is aware that most parts of the city are experiencing low water pressure or have no water supply at all. Please note that this is due to problems at Rand Water’s Eikenhof Pump Station which is directly affecting bulk water supply to most parts of Mogale City. As a result, our reservoirs are operating at very low levels which in turn affects water pressure and supply to residents.

Rand Water has confirmed that a team is working on resolving the problem however, it will take some time before our reservoirs get back to normal.

Mogale City pleads with residents that still have water supply to please use water sparingly as Rand Water strives to get the system back to full capacity.

We apologise for the inconvenience cased and appeal to affected residents to please be patient as services are being restored. Please monitor our website for updates throughout the day.

We thank you!

Issued by:
Mogale City Local Municipality
Water Services Division
Call Centre: 0861 664 253
Email: customerservices@mogalecity.gov.za